Labgrowndiamonds.nz (including its subsidiaries and affiliates) wants you to know that your privacy is important to us. Our customers are at the heart of everything we do, and we strive to ensure your experience with us is one that you will want to repeat and share with your friends. Part of our commitment to you is to respect and protect the privacy of the personal information you provide to us.
The information below is designed to inform you of what information we collect, why we collect such information, how we use the information we collect, and the choices we offer, including how to access and update information.
Any reference to our “Site” includes our labgrowndiamonds.nz website, mobile applications, and other software, and any reference to our “Services” includes our Site, customer service phone line, and other shopping or product services offered by Labgrowndiamonds.nz.
Labgrowndiamonds.nz will occasionally update this Privacy Policy. When a revision is made, we will revise the "last updated" date on this page. We may make additional features, functionality, offers, activities, or events available to you subject to additional or different privacy rules that we disclose in connection with those opportunities.
In this policy, “personal information” means any information relating to an identified or identifiable individual who engages with our Services or otherwise becomes a customer of Labgrowndiamonds.nz.
PRIVACY POLICY
Labgrowndiamonds.nz knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our Privacy Policy.
By visiting Labgrowndiamonds.nz, you are accepting the practices described in this Privacy Notice.
What Personal Information About Customers Does Labgrowndiamonds.nz gather? The information we learn from customers helps us personalise and continually improve your shopping experience at Labgrowndiamonds.nz. Here are the types of information we gather.
Information You Give Us: We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customising future shopping for you, improving our store, and communicating with you.
Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies," and we obtain certain types of information when your web browser accesses Labgrowndiamonds.nz. Scroll to the bottom of this page to see examples of the information we receive. A number of companies offer utilities designed to help you visit websites anonymously. Although we will not be able to provide you with a personalised experience at Labgrowndiamonds.nz if we cannot recognise you, we want you to be aware that these tools exist.
What About Cookies? Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognise your browser and to provide features such as Automatic Login and permanent Shopping Carts for storage of items in your Shopping Cart between visits. If you would like to know more, the "Help" section of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies do allow you to take full advantage of some of Labgrowndiamonds.nz best features, and we recommend that you leave them turned on.
E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open an e-mail from Labgrowndiamonds.nz if your computer supports such capabilities. If you do not want to receive e-mail or other mail from us, please adjust your account to reflect this by selecting "Unsubscribe" in the Newsletter menu.
Does Labgrowndiamonds.nz share the Information It Receives? Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only with the subsidiaries Labgrowndiamonds.nz controls and as described below.
Agents: We employ other companies and individuals to perform functions on our behalf. Examples may include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, processing Credit Card payments, and providing customer service. They have access to personal information needed to perform their functions but may not use it for other purposes.
Protection of Labgrowndiamonds.nz and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Labgrowndiamonds.nz, our users, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.
With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
What Choices Do I Have? As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such Labgrowndiamonds.nz features as Automatic Login and permanent Shopping Carts. You can add or update certain information on pages such as those listed in the My Account pages. When you update information, we usually keep a copy of the prior version for our records. If you do not want to receive e-mail or other mail from us, please adjust your account to reflect this in the Newsletter menu.
Conditions of Use, Notices, and Revisions If you choose to visit Labgrowndiamonds.nz, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of New Zealand. If you have any concerns about privacy at Labgrowndiamonds.nz, please send us a thorough description to Hello@labgrowndiamonds.nz, and we will try to resolve it. Our business changes constantly. This Notice and the Conditions of Use will change also, and the use of information that we gather now is subject to the Privacy Notice in effect at the time of use. We may e-mail periodic reminders of our notices and conditions unless you have instructed us not to, but you should check our website frequently to see recent changes.
Information You Give Us You provide most such information when you search, buy, bid, post, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product or place an order; provide information in Your Account (and you might have more than one if you have used more than one e-mail address when shopping with us); communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form; by providing employer, school, or other such information; participate in Discussion Boards; or provide and rate Reviews. As a result of those actions, you might supply us with such information as your name, address, and phone number; people to whom purchases have been shipped, including address and phone number; other people; content of reviews and e-mails to us; and financial information.
Automatic Information Examples of the information we collect and analyse include the Internet Protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; purchase history; the full Uniform Resource Locators (URL) clickstream to, through, and from our Website, including date and time; cookie number; and products you viewed or searched for.